Shipping policy

Shipping Policy

1) Order Processing Time

All orders are processed within 1–2 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods, processing may take longer.

2) Shipping Rates

Shipping costs are calculated at checkout based on your shipping address and the shipping option selected.

3) Delivery Estimates (United States)

Delivery times below are estimates and are shown in business days (excluding weekends and holidays):

• Standard Shipping: 6–7 business days

• Economy Shipping: 8–11 business days

4) Shipping Carriers & Tracking

We ship using carriers such as USPS, UPS, and FedEx (carrier may vary). Once your order ships, you will receive a confirmation email with tracking information.

5) Shipping Address

Please ensure your shipping address is correct before completing your purchase. We are not responsible for delays or issues caused by incorrect or incomplete addresses.

6) Shipping Delays

Delivery times are not guaranteed and may be affected by factors outside of our control, such as carrier delays or weather conditions.

7) Lost or Damaged Orders

If your order is lost or arrives damaged during transit, please contact us at support@sportinegroup.com within 7 days of the expected delivery date. We will work with you and the carrier to resolve the issue as quickly as possible.

8) Returns & Exchanges

For information on returns and exchanges, please refer to our Refund Policy. Returns are subject to our refund policy terms and conditions.

9) Contact Us

If you have any questions about shipping, please contact us at support@sportinegroup.com or use our Contact Form.